Your login username is either your name you have chosen or your email address. If you’ve forgotten your password, you can easily reset it by going to "My Account" at the bottom of the homepage. From there, select the login page and click on "Forgot your password? Click here." This will start the password reset process, and an email will be sent to your inbox. Simply follow the instructions in the email to create a new password.
HOW DO I CHOOSE MY CORRECT SIZE FOR CLOTHING
We recommend checking out our size guide available on the bottom of the homepage. If you're unsure, we suggest going with the larger size to allow for growth. Feel free to contact us if you need any additional help!
HOW LONG DOES IT TAKE FOR MY ORDER TO BE DISPATCHED?
Any order placed is usually processed the same day. However, during busy periods, the processing time of an order may take longer, and require between 1 and 2 working days. As soon as your order is ready to be dispatched, you will receive an email of confirmation, from that moment, you can take into account the times given by the transporters.
WHICH METHODS OF DELIVERY ARE POSSIBLE?
We deliver using Royal Mail for local UK deliveries and DHL express for international shipping to a variety of countries. Shipping costs and delivery times will be calculated at checkout based on your location. Please be aware that international orders may include customs fees or taxes, which are the responsibility of the customer.
WHAT AGE RANGE DO YOUR CLOTHES FIT?
Loud offers a wide range of clothing for children from 6 months to 14 years old. Whether you're looking for fun onesies for babies or stylish tees and hoodies for older kids, we have something for every child.
WHAT MATERIALS ARE YOUR CLOTHES MADE FROM?
We use high-quality, comfortable materials like 100% cotton, organic cotton, and eco-friendly fabrics to ensure your child feels cosy and safe in our clothes. All of our products are made with care to be gentle on your child’s skin and durable for the next child to pass on.
CAN I RETURN OR EXCHANGE AN ITEM?
Your satisfaction with your purchase is our top priority! If you're not completely satisfied, we offer returns and exchanges within 30 days of purchase, as long as the items are unworn, unwashed, and in their original packaging. Please note we only offer free returns in case of manufacturing product defects. Visit our Returns & Exchanges page for detailed instructions.
WHAT DO I DO IF SOMETHING IS MISSING OR DAMAGED FROM MY PARCEL?
In the event of a delivery problem with your order, contact us at sales@loud-apparel.com
Grow Bold
LOUD blends dynamism and playfulness with eco-friendly, gender-neutral kids' fashion, inspired by Serena Di Scalzo's vision of positivity and creativity for every child.